A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
A K9 officer and his or her dog, should undergo lessons in maintaining the police dog normative once a week. A K9 handler and a police dog improve their work per Shutzhund dog training, tracking training, bomb detection, and K9 tactics. We simulate different situations that may pop up during serious police work, using automobiles, a garage, sport , elementary schools, shopping centers, etc.
When being imprisoned by the Sporraxx they tried to access K9's memory core. Memories that K9 had assumed to be erased were slowly coming back and the Sporraxx got to know more and more about K9's past. They reprogrammed K9 to protect a small spherical marauder bomb, that would destroy Earth. However K9 was able to break free of their control, because deep in his memories a sense of right and wrong prevailed. He took the bomb back into the Sporraxx space ship where it exploded. (COMIC: Short Circuit)

K9 Mark III first appeared in "A Girl's Best Friend", the 1981 pilot for a series, K-9 and Company, which never materialized beyond the first episode. In this, the character is presented to the Doctor's former companion Sarah Jane Smith (Elisabeth Sladen); together, the two embark on what a number of adventures. Only the first of these is depicted on-screen; several are shown in comic book and audio play adaptations, and others are alluded to by the television series. Mark III made a brief appearance alongside Sarah Jane in the Doctor Who 20th anniversary ninety-minute special The Five Doctors (1983), before appearing properly and for the final time in the revived series' episode "School Reunion" in 2006. By the time of that story, Mark III has fallen into disrepair and eventually sacrifices himself to stop a plot by the alien Krillitane and defeat their leader, Lucas Finch (Anthony Head). In the episode's conclusion, the Doctor presents Sarah Jane with a new K9 to encourage her to continue investigating alien activity; the Doctor "rebuilt" him after the Mark III's sacrifice, implying that he had the same mind and memories as his predecessor while still being a "brand new model".

After this he was tricked by Thorne to give him his regeneration unit for a lost memory chip. This turned him into a bomb to make him self-destruct on encountering Jixey. Starkey helped him disarm himself. (TV: Hound of the Korven) K9 Mark 2's brief life was almost cut tragically short when after the fall of the Korven invasion force, Thorne sent the Trojan to kill K9, who defeated it by burning out his power core and exhausting all his energy. As his regeneration unit was in the Trojan, K9 seemingly died at the mansion after his companions bade him farewell. However his regeneration unit homed in at the last minute and resurrected him, giving the frisky pup a new lease on life. The regeneration unit restored his old dog collar so he could celebrate the joyful occasion to the full as he flew off to more adventures, bristling with life. (TV: The Eclipse of the Korven)
He usually did not engage in computer-like literal thinking, though on one occasion he followed Romana's instructions to "forget it" to the letter and erased all knowledge of tennis from his memory banks. (TV: The Stones of Blood) In another he took Romana's exclamation "Blast it!" as a command, and fired his blaster. (TV: Shada, WC: Shada, AUDIO: Shada, PROSE: Shada). Despite this, he occasionally showed a sense of humour, jokingly answering the question "What do you eat?" with "Ball bearings" (AUDIO: The Beast of Kravenos).

Consequences that may occur from this is that the dog ends up not being able to work well with the police in a certain situation, which can have extremely serious effects. In this case, the police must state the problem to the personal dog trainer, so that the K9 trainer can teach the dog and the K9 handler how to fix any mistakes that could have been made by the handler.


K9 Mark IV was a recreation and enhancement of the Mark III created by the Tenth Doctor as a second present for Sarah Jane. (TV: School Reunion) This model continued in service to his mistress, Luke Smith, Clyde Langer, and Rani Chandra and was known by Maria Jackson and Kelsey Hooper. He was left fixing a black hole in Sweden for many years, but after returning to Earth, was used sparingly, until he went to university with Luke Smith. (TV: The Nightmare Man)
A short story, "Moving On", in Virgin Publishing's Decalog 3: Consequences anthology and the Big Finish Productions-produced Sarah Jane Smith audio play Mirror, Signal, Manoeuvre (both written by Peter Anghelides) indicate that K9 Mark III broke down and Sarah was unable to repair it as the replacement circuits would not be invented for several centuries.
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