A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
On August 1, 2016, Blue Coat, Inc. (K9’s parent company) was acquired by cybersecurity leader Symantec™.  As can be imagined Blue Coat and Symantec had a handful of similar products and unfortunately, it didn’t make sense to maintain two competing products. it was decided to “end-of-life” K9 Web Protection and focus corporate and customer attention on Symantec’s line of Norton™ products.
At Solid K9 Training, we understand the importance of developing a unique real world dog training program that brings out each dog’s full potential so they can exist in harmony with their owners each and every day. We are not just focused on teaching your dog obedience commands, but more importantly to make good choices on their own, access a calm and relaxed state of mind, and live harmoniously with you, as their leader and guide. When all of these things are in place, you will see a significant improvement in your dog, and your relationship will transform into the type of bond you may have never imagined possible. Solid K9 is one of a handful of trainers that, not only WILL work with, but successfully trains and rehabilitates aggressive dogs that have a history of biting other dogs, and/or people.

During an encounter with the sentient painting, the Mona Lisa at the International Gallery, a simulation of K9 Mk IV was created when Mona Lisa was tricked into animating a drawing of K9 made by Clyde inside a cloud of mystic drawing-animation energy. He subsequently defeated The Abomination, another evil painting-come-to-life, before disappearing as the Mona Lisa herself reverted to being an immobile painting. (TV: Mona Lisa's Revenge)
When the Tenth Doctor created K9 Mark IV to replace K9 Mark III, he added a shiny metallic blue paint job and other improvements, including an omniflexible hyperlink facility. (TV: School Reunion) Later, though, K9 reverted to his old dark green colour. (TV: Invasion of the Bane) In battling Mr Smith (and following the battle) K9 displayed a teleport facility and a laser weapon similar to the previous K9s'. (TV: The Lost Boy)

A. The data in your K9track.com account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up two separate times a day and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.
In 1996, Sarah used K9 to hack into records and find Sam Jones' home address and later to translate Lost Boy's speech. (PROSE: Interference - Book One) K9 was briefly possessed by a malevolent entity, but was freed when Sarah accidentally electrocuted him. (PROSE: The Sow in Rut) K9 began slowly breaking down and eventually ended up deactivated in a cardboard box in Sarah's attic. (PROSE: Moving On) Hilda Winters had K9 dismantled and analysed. (AUDIO: Mirror, Signal, Manoeuvre)
Having left K9 Mark III to Sarah Jane (TV: A Girl's Best Friend) following their travels with Adric in his fourth incarnation, (PROSE: Just a Small Problem) the Doctor eventually built K9 Mark IV. The Eighth Doctor mentioned Mark IV when he met Sarah Jane in 1996. He indicated that the effort in constructing Mark III was "nothing" in comparison to Mark IV. (PROSE: Interference - Book Two)
Professor Frederick Marius, who invented the first K9 in the year 5000 while working on the asteroid K4067, described him as "my best friend and constant companion." Marius had a dog on Earth, but weight requirements did not allow him to bring his real dog into space, so he built K9. (TV: The Invisible Enemy) He built K9 by using the latest technology. Marius used his own medical computer, a state-of-the-art intraresponsive brain app, protective anti-radiation cladding, probes, a laser scapel, a vision and voice box and two scanning antennas. He put these parts together and created K9. (PROSE: One Man and His Dog) According to one account, the Professor copied the remnants of one of the versions of K9 created by the Doctor and given to Sarah Jane Smith. (PROSE: Tautology)
The handler and dog must also be able to pass the police test, which involves controlling the dog fully, even after giving the dog the attack command. The dog must stop immediately and fulfill any command it is given by the handler. There are specifications of training involved in using trained K9 police dogs in the airport, marine ports, railroads, in a metro station.
At Solid K9 Training, we understand the importance of developing a unique real world dog training program that brings out each dog’s full potential so they can exist in harmony with their owners each and every day. We are not just focused on teaching your dog obedience commands, but more importantly to make good choices on their own, access a calm and relaxed state of mind, and live harmoniously with you, as their leader and guide. When all of these things are in place, you will see a significant improvement in your dog, and your relationship will transform into the type of bond you may have never imagined possible. Solid K9 is one of a handful of trainers that, not only WILL work with, but successfully trains and rehabilitates aggressive dogs that have a history of biting other dogs, and/or people.
He usually did not engage in computer-like literal thinking, though on one occasion he followed Romana's instructions to "forget it" to the letter and erased all knowledge of tennis from his memory banks. (TV: The Stones of Blood) In another he took Romana's exclamation "Blast it!" as a command, and fired his blaster. (TV: Shada, WC: Shada, AUDIO: Shada, PROSE: Shada). Despite this, he occasionally showed a sense of humour, jokingly answering the question "What do you eat?" with "Ball bearings" (AUDIO: The Beast of Kravenos).
K9 Mark I was created about the year 5000 by Professor Frederick Marius, who gave the dog to the Fourth Doctor and Leela. He was left behind with Leela on Gallifrey. (TV: The Invasion of Time) Some time later, he was blown up by a bomb on Gallifrey, (AUDIO: Imperiatrix) but survived. This model came to an end when Alistair Gryffen's Space-Time Manipulator randomly pulled him to London in the year 2050. There, he almost immediately self-destructed to protect Gryffen and a group of teenagers from Jixen warriors. (TV: Regeneration)

With his great intelligence, he had a tendency to bore people with facts and did not stop immediately when asked, as he did to Leela on Pluto. When being told that he would have to stay behind in the TARDIS, K9 often argued, giving the Doctor reasons why he should go such as "he would be a good dog." K9 always wanted to assist the Doctor. He had great intelligence and skill at chess, claiming to be able to beat the Doctor in six moves (although this may only have been because he was programmed with all chess games since 1886). (TV: The Sun Makers, The Androids of Tara) K9 had an aggression mode. (TV: State of Decay)
Jealous, Possessive by Paul Magrs, the "Scorpio" story in Big Finish's anthology Short Trips: Zodiac features K9 Mark I and Mark II relaying their exploits to each other, and their veiled put-downs to each other reveal that each considers the other to be the "inferior" version. This attitude is also occasionally hinted at in the way the two units refer to each other in the Gallifrey audio series.
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