A. With multi-user accounts, administrators can manage users reports, send a report back to a user if the report has errors thus allowing for the originating user to correct the errors and then resubmit the report for review and approval. Account administrators can also manage other users accounts restricting access to certain areas of the application.
K9 helped Sarah Jane to defeat Moreton Harwood's murderous Hecate Cult. (TV: A Girl's Best Friend) Circa 1983, K9 Mark III and Sarah Jane lived in semi-detached house where their gate bore a "beware of dog" sign and Sarah Jane permitted him outside unconcealed. Sensing danger, he advised Sarah Jane to either not go out, or to take him with her. She declined, and K9 thus did not accompany her to Gallifrey. (TV: The Five Doctors) K9 accompanied Sarah to an archaeological dig in Egypt. (COMIC: City of Devils) In the early 1990s, K9 assisted Sarah in investigating a supposedly haunted house. (PROSE: Housewarming)

A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.


A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
On August 1, 2016, Blue Coat, Inc. (K9’s parent company) was acquired by cybersecurity leader Symantec™.  As can be imagined Blue Coat and Symantec had a handful of similar products and unfortunately, it didn’t make sense to maintain two competing products. it was decided to “end-of-life” K9 Web Protection and focus corporate and customer attention on Symantec’s line of Norton™ products.

When the Tenth Doctor created K9 Mark IV to replace K9 Mark III, he added a shiny metallic blue paint job and other improvements, including an omniflexible hyperlink facility. (TV: School Reunion) Later, though, K9 reverted to his old dark green colour. (TV: Invasion of the Bane) In battling Mr Smith (and following the battle) K9 displayed a teleport facility and a laser weapon similar to the previous K9s'. (TV: The Lost Boy)
The practical challenges of working with the K9 prop have accompanied the robotic pooch in his return to Doctor Who. Producer Russell T Davies told SFX magazine, "Yes, just as we expected, multiple takes [were required] when he bumped into a door or veered off to the left. Lis Sladen did warn us, and she was right!"[7] 2009 saw two different incarnations of K9 appear regularly in two Doctor Who spin-offs: Mark IV in the third series of BBC production The Sarah Jane Adventures, and a re-vamped Mark I in the Park Entertainment production K9.
K9 Mark 2 was the result of the activation of the Mark I's onboard regeneration unit. He had only very limited memories of his past as the Mark I. He had many adventures with Alistair Gryffen, Jorjie Turner, Darius Pike and his new master Starkey. (TV: Regeneration, The Bounty Hunter) Orthrus was an attempt by Drake and the Department to replicate K9, but it was of vastly inferior design. (TV: Jaws of Orthrus)
After Mark I sacrificed himself to destroy the Jixen warriors, Starkey retrieved his regeneration unit, which quickly activated. In a blast of white light, K9 was thus reborn as a much more advanced model, though this K9 Mark Z could not access the memories of his previous self, which had been "scrambled". He stayed at the house of Alistair Gryffen, who ran tests on K9, but did not tell the Department. K9 tried to kill Starkey, as he was sprayed with Jixen genetic matter and so registered as a Jixen. Starkey convinced him that he was not an enemy and K9 gave him his dog whistle to summon him when needed. (TV: Regeneration) K9 and the team tracked down the surviving Jixen to Dauntless Prison and killed it. They also faced a Meron and freed the alien prisoners. (TV: Liberation) K9 travelled with Starkey when he was on the run from the Department and rescued Gryffen (who was kidnapped by a Korven). Gryffen later welcomed him and Starkey into his home. (TV: The Korven)

K9 Mark I's mechanisms included rotating ear-probes, telescopic "eye" probe, an extendable nose concealing a powerful laser weapon, flashing lights on the top and the "eye" panel, waggling tail antennae, and ticker-tape tongue. His head could move up and down. His shell was painted in metallic gold/grey. There was a monitor screen on his left flank, though K9 rarely used this during his travels with the Doctor. Around K9's neck was a tartan collar, (being the Family Tartan of the Clan Buchanonn) from which hung a silver disk. (TV: The Invisible Enemy) He was later modified to fly through the vacuum of space. (TV: Curse of Anubis)
K9 Mark I, II, III, and IV addressed whoever was directing them as "Master" or "Mistress" depending upon gender, and used the formal "affirmative" and "negative" rather than "yes" and "no". They were programmed to be both loyal and logical, with a penchant for taking orders literally, almost to a fault. Their striped collars mirrored the Fourth Doctor's trademark scarf.
A third model, K9 Mark III was evidently constructed by the Fourth Doctor; indeed, the Eighth Doctor did not dispute the presumption that he had built this K9. (PROSE: Interference - Book Tqo) Mark III travelled with the Fourth Doctor and Adric for a time. (PROSE: Inter-Galactic Cat) Eventually, however, he was shipped in 1978 to Sarah Jane Smith at the home she had shared with her Aunt Lavinia in South Croydon during her companionship of the Third and Fourth Doctors. (TV: A Girl's Best Friend) Since parting ways with the Doctor (TV: The Hand of Fear) however, Sarah Jane had already gone away and was travelling extensively. The following year, Lavinia purchased a manor house and market garden in Moreton Harwood, Gloucester, and took the still crated K9 with her. On 18 December 1981, Sarah Jane and her foster brother Brendan Richards arrived at Lavinia's home for Christmas, but Lavinia had left early for her lecture series in the United States. Sarah Jane opened the crate and received her new companion. (TV: A Girl's Best Friend)
He usually did not engage in computer-like literal thinking, though on one occasion he followed Romana's instructions to "forget it" to the letter and erased all knowledge of tennis from his memory banks. (TV: The Stones of Blood) In another he took Romana's exclamation "Blast it!" as a command, and fired his blaster. (TV: Shada, WC: Shada, AUDIO: Shada, PROSE: Shada). Despite this, he occasionally showed a sense of humour, jokingly answering the question "What do you eat?" with "Ball bearings" (AUDIO: The Beast of Kravenos).

The Virgin New Adventures seventh Doctor novel Lungbarrow (written by former Doctor TV series writer Marc Platt) featured K9s Marks I and II meeting for the first time on Gallifrey during the events surrounding the disappearance of the Doctor's entire family house and his living relatives, which also featured many previous established Gallifreyan based characters. The two collaborated towards rescuing the Doctor, then current companion Chris Cwej and the Doctor's lost family. This novel also served as the direct lead-in story to the 1996 Doctor Who telemovie.

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