A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
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Introduced into the plot in The Invasion of Time, K9 Mark II first actually appear on-screen in The Ribos Operation (1978). More mobile than his predecessor, Mark II exhibited the ability to sense and warn others of danger. He travels as a companion alongside the Doctor and Romana. Around the time of Romana's regeneration (the transition from actress Mary Tamm to Lalla Ward), the K9 character was explained as suffering from "laryngitis" to accommodate Leeson's departure from the series at the start of the 1979–80 season; for this time, he was portrayed by David Brierley, until Leeson's return for the 1980–81 season. When the Doctor and Romana travel to the parallel universe of E-Space, K9 is severely damaged, in Warriors' Gate (1981). The damage was such that K9 could only function in E-Space; when Romana decided to stay and forge her own path, the Doctor gave K9 to her. The character makes subsequent appearances in remakes of the unfinished serial Shada, alongside the Eighth Doctor (Paul McGann); the 2003 Shada audio play and webcast depict K9 Mark II as having returned to Gallifrey with Romana, now Lady President of the Time Lords, where the Doctor visits them. It is not clear if either of these audio appearances are considered canonical in relation to the continuity of the TV series.
The Eighth Doctor Adventures novel Interference: Book Two by Lawrence Miles indicates that the Doctor built a Mark IV model sometime prior to the events of that book, but what happened to this unit is not stated. In the novel The Gallifrey Chronicles by Lance Parkin, K9 Mark II makes another appearance, having been trapped within the TARDIS since the events of The Ancestor Cell. At the end of The Gallifrey Chronicles the Doctor sends K9 on a secret mission to Espero, presumably to seek out his former companion, the living TARDIS known as Compassion.

In the spin-off media, K9 Mark II remained Romana's faithful companion for many years. In the early 2000s, John Leeson and Lalla Ward featured in a series of audio plays produced by BBV as K9 and "The Mistress", detailing these characters' adventures in a parallel universe. As neither Romana nor E-Space could be licensed, the aliases of the Mistress and the "pocket universe" were used instead.
After K9 Mark I regenerated into K9 Mark 2, his design was radically altered. His ear probes were replaced with larger silver aerials. A set of blue lights on his head flashed when he spoke. Most of his body was dark silver and a silver dog bone was located under his neck. He seemed to have the same capabilities as Mark I but was presumably more advanced. (TV: Regeneration)
The Fourth Doctor and K9 Mark II spent an indeterminate period of time together. However, the Doctor appeared to be activating K9 Mark II, implying that no significant time had elapsed since leaving Gallifrey. (TV: The Ribos Operation) It is possible that the Doctor spent some time at Nest Cottage before activating him. (AUDIO: The Stuff of Nightmares)

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Either Inspector Thorne or Lomax found out about K9's regeneration unit and decided to acquire it. Thorne joined forces with Freddie Maxwell, owner of Crashclub involving old robots being made to fight. K9 went undercover as a gladiator and made friends with the robot clowns Chuckles and Boris. He was called to fight the Pain-Maker, who was laced with the explosive solarmite. When he was set to self-destruct, K9 detected this and fled the explosion. (TV: Robot Gladiators) To regain his memory and find out his connection to the STM, K9's archive was scrambled. Directives from the STM almost caused him to self-destruct and lose all his memory. However, with Gryffen and Starkey's help he overrode the directives. (TV: Mind Snap) He helped Gryffen find the STM's temporal stabiliser from the fallen angel crash site in Canada, where it was revealed to be Korven technology. (TV: Angel of the North) He stopped haywire CCPCs when The Last Precinct's plan backfired. (TV: The Last Precinct)
A third model, K9 Mark III was evidently constructed by the Fourth Doctor; indeed, the Eighth Doctor did not dispute the presumption that he had built this K9. (PROSE: Interference - Book Tqo) Mark III travelled with the Fourth Doctor and Adric for a time. (PROSE: Inter-Galactic Cat) Eventually, however, he was shipped in 1978 to Sarah Jane Smith at the home she had shared with her Aunt Lavinia in South Croydon during her companionship of the Third and Fourth Doctors. (TV: A Girl's Best Friend) Since parting ways with the Doctor (TV: The Hand of Fear) however, Sarah Jane had already gone away and was travelling extensively. The following year, Lavinia purchased a manor house and market garden in Moreton Harwood, Gloucester, and took the still crated K9 with her. On 18 December 1981, Sarah Jane and her foster brother Brendan Richards arrived at Lavinia's home for Christmas, but Lavinia had left early for her lecture series in the United States. Sarah Jane opened the crate and received her new companion. (TV: A Girl's Best Friend)
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The Norton Solution most like K9 Web Protection is Norton Antivirus Plus.  Norton Antivirus Plus provides comprehensive, mutli-layered security to protect against existing and emerging malware threats.  Norton Antivirus Plus also helps protect your private and financial information when you go online.  Finally, Norton Antivirus Plus provides 2GB of cloud storage†.
Jealous, Possessive by Paul Magrs, the "Scorpio" story in Big Finish's anthology Short Trips: Zodiac features K9 Mark I and Mark II relaying their exploits to each other, and their veiled put-downs to each other reveal that each considers the other to be the "inferior" version. This attitude is also occasionally hinted at in the way the two units refer to each other in the Gallifrey audio series.
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