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A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
K9 returned when Ship used the black hole as fuel. Though Sarah Jane, Luke, Rani and Clyde were happy to have K9 back, Mr Smith was not. (TV: The Mad Woman in the Attic) K9 spent a lot of his time in Sarah Jane's attic at 13 Bannerman Road, Ealing, but left to defeat Travast Polong. He attended Sarah Jane's abortive wedding to Peter Dalton, where he helped the Tenth Doctor, Luke, Rani and Clyde defeat the Trickster. (TV: The Wedding of Sarah Jane Smith) After helping defeat the Slitheen family, Clyde brought K9 to Park Vale Comprehensive School to help him with his test. He helped defeat the Rakweed before returning home. (TV: The Gift) K9 went to the University of Oxford with Luke, but restored Mr White's original programming through a mobile phone.(TV: Goodbye, Sarah Jane Smith)
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A. The data in your K9track.com account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up two separate times a day and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.
When being imprisoned by the Sporraxx they tried to access K9's memory core. Memories that K9 had assumed to be erased were slowly coming back and the Sporraxx got to know more and more about K9's past. They reprogrammed K9 to protect a small spherical marauder bomb, that would destroy Earth. However K9 was able to break free of their control, because deep in his memories a sense of right and wrong prevailed. He took the bomb back into the Sporraxx space ship where it exploded. (COMIC: Short Circuit)
Introduced into the plot in The Invasion of Time, K9 Mark II first actually appear on-screen in The Ribos Operation (1978). More mobile than his predecessor, Mark II exhibited the ability to sense and warn others of danger. He travels as a companion alongside the Doctor and Romana. Around the time of Romana's regeneration (the transition from actress Mary Tamm to Lalla Ward), the K9 character was explained as suffering from "laryngitis" to accommodate Leeson's departure from the series at the start of the 1979–80 season; for this time, he was portrayed by David Brierley, until Leeson's return for the 1980–81 season. When the Doctor and Romana travel to the parallel universe of E-Space, K9 is severely damaged, in Warriors' Gate (1981). The damage was such that K9 could only function in E-Space; when Romana decided to stay and forge her own path, the Doctor gave K9 to her. The character makes subsequent appearances in remakes of the unfinished serial Shada, alongside the Eighth Doctor (Paul McGann); the 2003 Shada audio play and webcast depict K9 Mark II as having returned to Gallifrey with Romana, now Lady President of the Time Lords, where the Doctor visits them. It is not clear if either of these audio appearances are considered canonical in relation to the continuity of the TV series.