A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
K9 Mark I, II, III, and IV addressed whoever was directing them as "Master" or "Mistress" depending upon gender, and used the formal "affirmative" and "negative" rather than "yes" and "no". They were programmed to be both loyal and logical, with a penchant for taking orders literally, almost to a fault. Their striped collars mirrored the Fourth Doctor's trademark scarf.
Damaged by the time winds, K9 Mark II could not cross back into N-Space with the Doctor. He decided to stay behind at the Gateway with Romana II to help her free the remaining Tharils from slavery. (TV: Warriors' Gate) Eventually, Romana II and the presumably repaired K9 returned to their own universe and K9 Mark II came to live on Gallifrey. (PROSE: Lungbarrow, WC: Shada, AUDIO: Zagreus)
I use K9 to keep my kids out of offensive web sites especially adult and bad reputation sites. I also like the new "Advanced YouTube Filtering" which seems to be working okay. Now my 11yo daughter can use youtube, which I previously had it blocked. If your kids are old enough talk to them, tell them internet is like a car, it's a great tool, you can use it to go to good places and bad places, so it must be used with responsibility.

K9 Mark I was created about the year 5000 by Professor Frederick Marius, who gave the dog to the Fourth Doctor and Leela. He was left behind with Leela on Gallifrey. (TV: The Invasion of Time) Some time later, he was blown up by a bomb on Gallifrey, (AUDIO: Imperiatrix) but survived. This model came to an end when Alistair Gryffen's Space-Time Manipulator randomly pulled him to London in the year 2050. There, he almost immediately self-destructed to protect Gryffen and a group of teenagers from Jixen warriors. (TV: Regeneration)
K9's innards were redesigned twice more over the course of the series, firstly in collaboration with a company called Slough Radio Control. It allowed one of its employees, Nigel Brackley, to be seconded to the series semi-permanently to supervise the prop. Brackley, who has since gone on to a career in the movie industry, controlled K9 for many of its studio appearances. Eventually, there came a point where the dog's inherent liabilities were outweighing his assets, and the internal mechanisms were completely rebuilt by designer Charlie Lumm. The wheels were enlarged and given independent drives for power and better manoeuvrability, and the radio controls were switched from AM to FM signals to resist interference. However, by the time the improved model made his debut in State of Decay, the first story recorded for Season 18, the decision had already been made to write the character out of the series in the adventure Warriors' Gate.

After this he was tricked by Thorne to give him his regeneration unit for a lost memory chip. This turned him into a bomb to make him self-destruct on encountering Jixey. Starkey helped him disarm himself. (TV: Hound of the Korven) K9 Mark 2's brief life was almost cut tragically short when after the fall of the Korven invasion force, Thorne sent the Trojan to kill K9, who defeated it by burning out his power core and exhausting all his energy. As his regeneration unit was in the Trojan, K9 seemingly died at the mansion after his companions bade him farewell. However his regeneration unit homed in at the last minute and resurrected him, giving the frisky pup a new lease on life. The regeneration unit restored his old dog collar so he could celebrate the joyful occasion to the full as he flew off to more adventures, bristling with life. (TV: The Eclipse of the Korven)
K9 Mark I was created about the year 5000 by Professor Frederick Marius, who gave the dog to the Fourth Doctor and Leela. He was left behind with Leela on Gallifrey. (TV: The Invasion of Time) Some time later, he was blown up by a bomb on Gallifrey, (AUDIO: Imperiatrix) but survived. This model came to an end when Alistair Gryffen's Space-Time Manipulator randomly pulled him to London in the year 2050. There, he almost immediately self-destructed to protect Gryffen and a group of teenagers from Jixen warriors. (TV: Regeneration)
The initial idea for realising K9 was to use a small actor inside a robotic Dobermann costume, but that was rejected in favour of a radio-controlled prop, designed by Tony Harding and made by the BBC Visual Effects Department. The Radio Control Model Centre in Harlington Middx owned by Derek Wales was commissioned to build the electronics into the first original basic shell and consequently the centre operated the dog on set for the BBC.[citation needed] The robot suffered from numerous technical problems during its time in the series, often malfunctioning because the radio controls interfered with the cameras and vice versa. On location, K9 also proved unable to traverse uneven terrain, and shots had to be conceived with this in mind. Workarounds included using a concealed piece of twine to pull the character along (this string can be clearly seen in a shot of K9 on Brighton Beach), or laying wooden planks on which it could roll.
K9 Mark I's mechanisms included rotating ear-probes, telescopic "eye" probe, an extendable nose concealing a powerful laser weapon, flashing lights on the top and the "eye" panel, waggling tail antennae, and ticker-tape tongue. His head could move up and down. His shell was painted in metallic gold/grey. There was a monitor screen on his left flank, though K9 rarely used this during his travels with the Doctor. Around K9's neck was a tartan collar, (being the Family Tartan of the Clan Buchanonn) from which hung a silver disk. (TV: The Invisible Enemy) He was later modified to fly through the vacuum of space. (TV: Curse of Anubis)
Jealous, Possessive by Paul Magrs, the "Scorpio" story in Big Finish's anthology Short Trips: Zodiac features K9 Mark I and Mark II relaying their exploits to each other, and their veiled put-downs to each other reveal that each considers the other to be the "inferior" version. This attitude is also occasionally hinted at in the way the two units refer to each other in the Gallifrey audio series.
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