A. Phone support is available Monday through Friday 9:00 am to 5:00 pm CST. If you are the Administrator of your account you can reach us via phone by dialing (800) 757-0166. Support tickets are also a way for users to leave support request. This can be bug issues, special request or any other comment that needs to be addressed by a K9track.com staff member.
Before this, the Doctor obtained or constructed at least one backup model of K9. Immediately after leaving Mark I behind with Leela, he unpacked K9 Mark II. This version of K9 accompanied the Doctor and his new companion on their quest to locate the segments of the Key to Time, (TV: The Ribos Operation) but the swampy terrain of Delta III made it impossible for him to join them on the planet. At the conclusion of the quest, the Shadow turned K9 to his evil will, giving K9 a sinister personality. (TV: The Armageddon Factor)
K9 Mark I was created about the year 5000 by Professor Frederick Marius, who gave the dog to the Fourth Doctor and Leela. He was left behind with Leela on Gallifrey. (TV: The Invasion of Time) Some time later, he was blown up by a bomb on Gallifrey, (AUDIO: Imperiatrix) but survived. This model came to an end when Alistair Gryffen's Space-Time Manipulator randomly pulled him to London in the year 2050. There, he almost immediately self-destructed to protect Gryffen and a group of teenagers from Jixen warriors. (TV: Regeneration)
K9 Mark I's mechanisms included rotating ear-probes, telescopic "eye" probe, an extendable nose concealing a powerful laser weapon, flashing lights on the top and the "eye" panel, waggling tail antennae, and ticker-tape tongue. His head could move up and down. His shell was painted in metallic gold/grey. There was a monitor screen on his left flank, though K9 rarely used this during his travels with the Doctor. Around K9's neck was a tartan collar, (being the Family Tartan of the Clan Buchanonn) from which hung a silver disk. (TV: The Invisible Enemy) He was later modified to fly through the vacuum of space. (TV: Curse of Anubis)
The Eighth Doctor Adventures novel Interference: Book Two by Lawrence Miles indicates that the Doctor built a Mark IV model sometime prior to the events of that book, but what happened to this unit is not stated. In the novel The Gallifrey Chronicles by Lance Parkin, K9 Mark II makes another appearance, having been trapped within the TARDIS since the events of The Ancestor Cell. At the end of The Gallifrey Chronicles the Doctor sends K9 on a secret mission to Espero, presumably to seek out his former companion, the living TARDIS known as Compassion.
After Mark I sacrificed himself to destroy the Jixen warriors, Starkey retrieved his regeneration unit, which quickly activated. In a blast of white light, K9 was thus reborn as a much more advanced model, though this K9 Mark Z could not access the memories of his previous self, which had been "scrambled". He stayed at the house of Alistair Gryffen, who ran tests on K9, but did not tell the Department. K9 tried to kill Starkey, as he was sprayed with Jixen genetic matter and so registered as a Jixen. Starkey convinced him that he was not an enemy and K9 gave him his dog whistle to summon him when needed. (TV: Regeneration) K9 and the team tracked down the surviving Jixen to Dauntless Prison and killed it. They also faced a Meron and freed the alien prisoners. (TV: Liberation) K9 travelled with Starkey when he was on the run from the Department and rescued Gryffen (who was kidnapped by a Korven). Gryffen later welcomed him and Starkey into his home. (TV: The Korven)