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Unlike 25 years earlier where she appeared unconcerned with K9 Mark III being seen, Sarah Jane restricted K9 Mark IV to her Ealing house except in emergencies or when she required his services, lest she have to explain him. Her son Luke covered by explaining to a puzzled Peter Dalton that K9 was a Japanese robot toy with pre-programmed phrases. (TV: The Wedding of Sarah Jane Smith) Nevertheless, she sent K9 to serve Luke when he went away to the University of Oxford. (TV: The Nightmare Man)
The initial idea for realising K9 was to use a small actor inside a robotic Dobermann costume, but that was rejected in favour of a radio-controlled prop, designed by Tony Harding and made by the BBC Visual Effects Department. The Radio Control Model Centre in Harlington Middx owned by Derek Wales was commissioned to build the electronics into the first original basic shell and consequently the centre operated the dog on set for the BBC.[citation needed] The robot suffered from numerous technical problems during its time in the series, often malfunctioning because the radio controls interfered with the cameras and vice versa. On location, K9 also proved unable to traverse uneven terrain, and shots had to be conceived with this in mind. Workarounds included using a concealed piece of twine to pull the character along (this string can be clearly seen in a shot of K9 on Brighton Beach), or laying wooden planks on which it could roll.
The Fourth Doctor and K9 Mark II spent an indeterminate period of time together. However, the Doctor appeared to be activating K9 Mark II, implying that no significant time had elapsed since leaving Gallifrey. (TV: The Ribos Operation) It is possible that the Doctor spent some time at Nest Cottage before activating him. (AUDIO: The Stuff of Nightmares)
Our philosophy at K-9 University is simple…. Every dog can benefit from training and every dog deserves training. Proper dog training can give you the control you need to enjoy your relationship with your companion to the fullest. People tend to be fonder of dogs that are ruly and obedient, no matter how charming they are when they are playful. Providing individual one-on-one attention, we become acquainted with your dogs’ specific needs for optimal conditioning and instruction.
K9 had a personality very consistent across the models with some contact with the Doctor. He was polite and formal, with pedantry bordering on condescension. Though he often displayed feelings such as sorrow (TV: The Invasion of Time) and self-regard (TV: School Reunion), he often stated that he had not been programmed to have emotions. (TV: Invasion of the Bane)
On August 1, 2016, Blue Coat, Inc. (K9’s parent company) was acquired by cybersecurity leader Symantec™.  As can be imagined Blue Coat and Symantec had a handful of similar products and unfortunately, it didn’t make sense to maintain two competing products. it was decided to “end-of-life” K9 Web Protection and focus corporate and customer attention on Symantec’s line of Norton™ products.
After K9 Mark I regenerated into K9 Mark 2, his design was radically altered. His ear probes were replaced with larger silver aerials. A set of blue lights on his head flashed when he spoke. Most of his body was dark silver and a silver dog bone was located under his neck. He seemed to have the same capabilities as Mark I but was presumably more advanced. (TV: Regeneration)
Consequences that may occur from this is that the dog ends up not being able to work well with the police in a certain situation, which can have extremely serious effects. In this case, the police must state the problem to the personal dog trainer, so that the K9 trainer can teach the dog and the K9 handler how to fix any mistakes that could have been made by the handler.

In 1996, Sarah used K9 to hack into records and find Sam Jones' home address and later to translate Lost Boy's speech. (PROSE: Interference - Book One) K9 was briefly possessed by a malevolent entity, but was freed when Sarah accidentally electrocuted him. (PROSE: The Sow in Rut) K9 began slowly breaking down and eventually ended up deactivated in a cardboard box in Sarah's attic. (PROSE: Moving On) Hilda Winters had K9 dismantled and analysed. (AUDIO: Mirror, Signal, Manoeuvre)

On August 1, 2016, Blue Coat, Inc. (K9’s parent company) was acquired by cybersecurity leader Symantec™.  As can be imagined Blue Coat and Symantec had a handful of similar products and unfortunately, it didn’t make sense to maintain two competing products. it was decided to “end-of-life” K9 Web Protection and focus corporate and customer attention on Symantec’s line of Norton™ products.

Jealous, Possessive by Paul Magrs, the "Scorpio" story in Big Finish's anthology Short Trips: Zodiac features K9 Mark I and Mark II relaying their exploits to each other, and their veiled put-downs to each other reveal that each considers the other to be the "inferior" version. This attitude is also occasionally hinted at in the way the two units refer to each other in the Gallifrey audio series.
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